• identify the purpose of each communication
• define the specific action required from the reader
• customise the message for different audiences to achieve greater results
• organise communications to make information quick and easy to find, and
• present information in the way that best suits the target audience.

• generate the results they expect from their communications
• save time writing better, more effective memos and reports
• improve customer and vendor relations, and
• advance their career by improving their communication skills.

• Reference Manual - a comprehensive document containing the theory, approach and examples you can use to apply Information Mapping® methodology to your business communications
• Companion Handbook - containing suggestions and samples for selecting appropriate content for various business communications
• Quick Reference Card - summarises the key point of the workshop, and will prove invaluable back on the job
• Information Mapping Formatting Solutions^® for MS Word including templates for the 25 most commonly used types of business communications
  

Duration
Mapping Business Communications^TM workshops are 2 days, and hours are 9:00am - 5:00pm.

Price
Mapping Business Communications^TM public workshops cost S$1,200 per pax (subject to GST).

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For More Information
For more information about Mapping Business Communications^TM, please email us at contact@icus.net