• Mapping Business Communications^TM
• Developing Procedures, Policies and Documentation^TM
• Developing Procedures, Policies and Documentation^TM
  (including Web applications)
• Writing Effective Procedures and Work Instructions

How is this different from anything you've seen before? TRY IT to Believe!

Public Workshops
Group discounts are available for more than 3 attendees at the same workshop. Contact us to find out about the dates of our next workshop for the public.

On-site Workshops
We can bring the workshops to your locations. Our instructor can focus on your organisation's particular needs and concerns by customising certain exercises and examples. Your group will gain a common approach, and there are also substantial cost savings on course fees.

Comments from Participants
"The course is very useful. I learnt the knowledge of Information Mapping and enjoyed the course very much."

- SIA

"A good trainer. He is very experienced in Information Mapping and offers valuable suggestion to the manual/handbooks that were submitted for his review. Thank you."

- SIA

"Ideas on chunking, relevant labeling and mapping were good and new, as well as difference between process and procedure."

- DBS Bank

"I think it is a good course for anyone doing a business document."

- BASF (SEA)